Frequently Asked Questions
Everything you need to know about Ford eBikes apparel and accessories.
What is the typical shipping time for orders?
Standard shipping usually takes 3-5 business days within the continental US, while international orders may take 10-15 business days depending on customs processing.
Can I return or exchange items if they don't fit?
Yes, we offer a 30-day return policy. Items must be in their original, unworn condition with tags attached for a full refund or exchange.
How do I know which size to order?
Please refer to our comprehensive size guide located on each product page. Our apparel generally follows a standard athletic fit, but we recommend measuring a similar garment you own for the best comparison.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and fast checkout.
Are your materials sustainably sourced?
We are committed to quality and sustainability. Our latest collection features organic cotton and recycled polyester blends designed to withstand the rigors of cycling and daily wear.
How can I track my order once it has shipped?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.